Refund policy

Return & Refund Policy

At [Your Store Name], your satisfaction and trust are our top priorities. We take pride in the quality of our products and want you to shop with complete confidence.

1. Quality & Print Guarantee

All our printed items are made using high-quality materials and techniques.

We guarantee that our prints can withstand up to 300 washes without fading or peeling when cared for according to our washing instructions.

If you experience any issue with print durability within this limit, you have the right to request a replacement or refund — no questions asked.

2. Manufacturing Defects

If your item has a manufacturing defect, you have the right to return, exchange, or request a refund within 14 days of receiving your order.

• We will cover all shipping costs related to returns or exchanges in this case.
• To process the request, please contact our support team with photos or videos showing the defect.

3. Size Exchanges

If you wish to exchange an item due to size issues, you can do so within 14 days of receiving your order.

• The customer will be responsible for both-way shipping fees in this case.
• The item must be unused, in its original condition, and with all tags and packaging intact.

4. Return Conditions

To be eligible for a return or exchange:

• The item must be unused, unworn, and unwashed.
• All original tags and packaging must be included.
• Requests must be made within 14 days of delivery.

      

5. Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed through your original payment method within 5–10 business days.

6. Non-Returnable Items

• Customized orders and items that are damaged due to improper use, washing outside the care instructions, or normal wear and tear are not eligible for return or refund.
• Sale items may not be eligible for refund unless defective